Returns & Exchanges
RETURNS OR EXCHANGES
We gladly accept returns for all qualified products. To be eligible for a return, the item must be in unused and new condition. All original tags and packaging must be included. We accept returns up to 90 days for hard goods, 30 days for clothing. Returns will not be accepted after these timeframes.
All Pucker products are quality checked prior to shipping. Please contact us immediately if you receive a defective item and we will gladly replace it under the manufacturer’s warranty.
HOW TO RETURNTo return a product, please email firstname.lastname@example.org and include your name, product information and reason for return. You will receive a response within 72 hours with a return authorization number and instructions. All returns must have a return authorization number, which is valid for 10 days. The retailer will be responsible for shipping costs when returning the item(s). Shipping costs are non-refundable.